ACCESSIBILITY
Commitment
The Accessibility for Ontarians with Disabilities Act (AODA) was passed in 2005 and its purpose is to make Ontario accessible by 2025. Tatham Engineering is committed to excellence in serving all clients and the public including people with disabilities and we will carry out our functions and responsibilities by preventing and removing barriers to accessibility and meeting accessibility requirements under the Act. Tatham Engineering is committed to treating all people in a manner that allows them to maintain their dignity and independence.
Tatham Engineering maintains compliance with each of the legislated regulations as they have come into effect including Accessibility Standards for Customer Service Regulation 429/07 and the Integrated Accessibility Standards Regulation 191/11 (IASR). All relevant, legislated timelines and requirements have been met and ongoing training takes place with the onboarding of new staff.
Accommodation will be provided to all candidates applying for a position with Tatham Engineering in accordance with AODA. If you require any accommodations to ensure you can participate fully and equally during the recruiting and selection process, please advise and we will work with you to meet your needs.
Feedback
Tatham Engineering is committed to meeting client/customer expectations, including serving people with disabilities. We value all of our clients and customers and strive to meet everyone’s needs. We welcome your comments to assist us to improve our services. Clients who wish to provide feedback can do so by completing the Accessible Customer Service Feedback Form (below), onsite or verbally:
Office Hours: Monday to Friday from 8:30 am to 5:00 pm
Mail or Hand Delivered
Telephone: 705-444-2565
Email: info@tathameng.com
Clients/customers who provide their contact information with formal feedback will receive an acknowledgement of their feedback within five business days of its receipt. The acknowledgement will indicate how the matter will be addressed and when the individual will be notified of the outcome. We will follow up with any actions arising from the feedback and the timeframe for implementation will be provided as part of the notification of outcome.
Accessible Customer Service Feedback Form
Your feedback is important in helping us improve the accessibility of our services. Please take a moment to complete this form and let us know how we’re doing.
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